Medway Family Shelter

Program Description/Services

Medway Family Shelter is a twelve family congregate shelter for homeless families. It is staffed 24 hours a day. Parents and children of each family share one private bedroom. They share the rest of the common spaces such as the kitchen, dining room, living room, and bathrooms with the rest of the families. Staff assists families in acquiring permanent, affordable housing, as well as medical, education, vocational, and social services and referrals.

Eligibility Requirements

Homeless Families must contact their local Department of Transitional Assistance (DTA) office to be determined Emergency Assistance Eligible (EA Eligible). The DTA reviews a family's reason for becoming homeless, income, asset, and citizenship. Please refer to the below link to DTA for more information regarding eligibility. Once eligible the local DTA office will refer the family to the SMOC Intake Coordinator whom then interviews and places the family in the next available appropriate shelter opening.

Department of Transitional Assistance Website Link

Contact Information

The office phone is (508) 533-1487

Program Location

Please call the shelter directly for address and directions

Volunteer Opportunities

Medway Family Shelter welcomes volunteers of all ages. There is a variety of opportunities for individuals and groups, including tutoring, children’s activities and crafts, assisting with housing applications, holiday events, yard beautification, etc. Please contact Medway House volunteer coordinator at 508-533-1487.

People can inquiry about a volunteer opportunity at SMOC by calling the Director of Community Resources at the Framingham Resource Center. The number is (508) 620-2418. Once an opportunity is identify within SMOC, an interview is set up by the component director who will request necessary human resources’ processes such as, a CORI check, and employment authorization check.

Donations Accepted

Medway Family Shelter accepts donations depending on their storage space availability. All donations such as clothing and furniture must be clean and in good condition. Please call before dropping off any donation to make sure they are accepting that item at that time. Items that are always appreciated include diapers, personal hygiene products, gift certificates to grocery stores, department stores and gas stations.

Annual Statistics

During the past year, Medway Family Shelter housed a total of 49 families.